When We Are Closed
If you need urgent care outside of the practice opening times please call NHS 111, NHS 111 is there for you 24-hours-a-day.
The NHS 111 team has trained advisers, nurses and doctors available at all times. They can help over the phone and advise you where to go if you need to see someone. Please don’t waste time going to the wrong place – phone NHS 111 first.
NHS 111 is available 24 hours a day, seven-days-a-week. Just call 111 or go online: 111.nhs.uk
Urgent Help When You Need It
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency. Signs of a stroke also constitute an emergency.
GP-led urgent care walk-in centre service
From 1 July 2019 the GP Led Walk in Centre will relocate to the integrated GP-led urgent care treatment centre (UTC) at the front door of Medway Maritime Hospital’s emergency department.
Patients should present to the Emergency Department, where they are triaged by a senior nurse. If their clinical needs are appropriate to be seen by a MedOCC clinician, then patients are directed to MedOCC where they are then seen.