Clinics and Services
Blood Taking (Phlebotomy)
Once your doctor has recommended you have a blood test, please book this with reception.
The blood test should only take 5 to 10 minutes.
Fasting blood tests. Sometimes your doctor will have asked for your blood tests to be ‘fasting’. Please let reception know this when booking the appointment. It is very important that you do not eat or drink anything other than plenty of water from 10pm the night before your blood test.
Under 12 years? We are unable to provide a blood taking service for this age group. Your doctor will give you a blood form and you should arrange an appointment at Medway Community Healthcare (01634 891900) to have the tests.
Housebound? For patients who are housebound, we can arrange a home visit by the Community Phlebotomy Team.
You can also have your blood test at a number of clinics across Medway that are run by Medway Community Healthcare. Please click on the link below for further information.
See below information about Results.
This is a recording of the electrical activity of your heart. Once this investigation has been requested by your doctor, please book an appointment with reception. The appointment will take up to 20 minutes. In some circumstances, you may be asked to wait after you have had your ECG whilst a doctor reviews the result.
Lung Function Tests (Spirometry)
Once these have been requested by a member of our clinical team, please book at reception.
Our Practice Nursing Team are fully trained to offer a wide range of services. If you would like to book an appointment with the nurse, please speak to reception.
Services that our nurses can provide are:
- Respiratory - Asthma
- Cervical Smears
- HRT reviews
- Injections/immunisations e.g. child immunisation, shingles, influenza and pneumonia vaccinations
- Travel Clinic
A IUCD (coil) clinic is held regularly either on a Wednesday afternoon at Wainscott or on a Thursday afternoon at Cliffe Woods. The procedure is carried out by a female GP with a nurse assisting. If you wish to attend the clinic, you will initially need to contact the practice to arrange a telephone call with the GP to discuss this further.
An Anti-Coagulation clinic is held weekly at Cliffe Woods and Wainscott and provided by Medway Community Healthcare. They see our own patients plus others who live in this area.
Outside providers also hold clinics including Ultrasound, Aneurysm Screening and Physiotherapy at Cliffe Woods. They see our own patients and others who live in this area.
At Cliffe on the first Tuesday of the month and at Higham on the 2nd Tuesday of the month between 2pm and 3.30pm there is a walk in service for patients who need new batteries and/or maintenance for their hearing aids.
For wound dressing and suture (stitches) removal, please contact the Wound Clinic based at Rochester Healthy Living Centre on 01634 382247
When your doctor asks you to book in for the tests, they will let you know what to do about getting the results. This will be in one of two ways:
You will have been asked to book a routine appointment with your doctor to discuss your results, whatever the outcome. Please allow at least one week for the results to come back and please, where possible contact the practice after 11am to book the appointment. When contacting the practice for your results, please ring after 3pm when the receptionist will be able to deal with your request outside of our busiest times.
You will not have been asked to book a routine appointment to discuss your results. Instead, one of our team will contact you if any action is needed once your doctor has reviewed your results. In this instance, if you do not hear anything, no further action is required. Please make sure we have an up-to-date contact number.
NB Our reception team is not trained to interpret the results of ANY investigation. Please do not ask them to do so. If you wish to discuss your results then please make an appointment with your doctor.
We are pleased to be able to offer a comprehensive family planning service. This includes:
- General contraceptive advice
- Advice and prescriptions for the oral contraceptive pill
- Advice and prescriptions for the Morning-after pill (Emergency contraception)
- Advice about Long Acting Reversible methods of contraception (LARCs)
- Intra-uterine devices
- Prescribe and administer ‘Depo’ injections
- Fitting of the Intra-uterine Device, IUD, (the ‘coil) and the Intra-Uterine System, IUS (Mirena)
If you have no symptoms of a sexually transmitted infection, but are sexually active and aged between 16 -25, then you are entitled to a free chlamydia screen. You can ask your doctor or nurse about this.
Child Health and Immunisations
Childhood immunisations are an extremely important way of protecting your child against serious infections.
The immunisations are given by the Practice Nurses, and start from 8 weeks of age. Please click here for the full list of recommended immunsations. This can also be found in your child’s Red Book.
4-8 week Mother and Baby Check - The 4-8 week post-natal mother and baby check will be carried out by one of the doctors. This is to ensure that all is well with you and your baby. Please book this at reception, and remember to let the reception staff know what the appointment is for, as you will need a 30 minute appointment.
All diabetics, who are not regularly monitored at the hospital, will be invited to attend this clinic on a regular basis. Progress should be carefully monitored to reduce the long term risks associated with diabetes, such as heart disease and deteriorating eyesight.
Asthma/COPD and Spirometry Clinic
We have a trained practice nurse who runs regular clinics for patients with breathing problems. Regular monitoring is recommended and you are advised to make an appointment.
Minor Surgery and Joint Injections
Some of the Partners are trained in a range of minor surgical procedures, including the removal of small skin lumps and soft tissue injections. Both Surgeries have well equipped purpose built treatment rooms. Please make an appointment to see your doctor first, so that the treatment can be planned.
Blood Pressure Management Clinic
These clinics are designed to support patients with high blood pressure. We provide comprehensive screening, advice and relevant medication. Please make an appointment to see one of the practice nurses to have your blood pressure checked.
Quit Smoking Clinic
Trying to quit? Our nursing staff can help you give up. There are now a number of different treatments to suit you and help you quit smoking for good.
Weight Loss Clinic
Our nurses can help you lose weight by monitoring how much you eat and how much exercise you do each week. We can give you one to one advice and support to help you achieve your target weight.
Minor Illness and Minor Injuries Clinic
Our senior nurses are fully trained to treat minor illnesses and minor injuries.
If you are planning to have a baby, a doctor or nurse will be pleased to discuss any queries you may have. Your antenatal care will be managed by the midwife and you can self referr to a midwife at the most appropriate hospital.
Cervical Smear Tests
Cervical screening is a method of preventing cervical cancer by detecting abnormal cells in the cervix (the lower part of the womb). Cervical screening is not a test for cancer, but it is a test to check the health of the cervix. Most women's test results show that everything is normal. But for one in 20 women, the test will show some changes in the cells of the cervix. All women aged between 25 and 64 are invited for a smear test. Being screened regularly means that any abnormal changes in the cervix can be identified early on and, if necessary, treated to stop cancer developing.
Smear tests are carried out by a practice nurse. You will be sent a reminder when your smear test is due. Smear test results will be sent to you by post.
Smears tests are important. However, if you do not wish to have a smear test please come in and discuss it with your doctor.
If you are going abroad please see one of our practice nurses well in advance (at least 6 weeks), as many vaccinations need to be given several weeks before you travel.
Warfarin Monitoring Clinic
Patients on Warfarin are managed at the surgery by specially trained nurses, using the latest blood testing equipment.
Please see one of our practice nurses for syringing, if your ear wax will not go with ear drops from the chemist.
Wound Care and Dressing Clinic
Our nurses are fully trained to manage wounds and dressings.
We have a trained nurse who holds regular clinics for the treatment of warts and other superficial skin problems, using specialised freezing techniques. Appointments for the wart clinic should be made after an initial consultation with one of the doctors.